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• Overview
• Why Samhita
• Vision
• Mission
• Values

• IT Training
• Online Training
• Corporate Training
• Project Support

• Microsoft Technologies
  • .Net 3.5 (VB.Net, C#, Asp.Net)
  • Sharepoint Portal
  • Biztalk Server
  • SQL Server BI (SSIS, SSAS,SSRS)
  • SQL Server Administration
• Oracle
  • OBIEE
  • Oracle Developer (Pl/SQL)
  • Oracle Administration
  • Golden Gate Course
• Testing Tools
  • QTP
  • Win Runner
  • Load Runner
  • Test Director
• Datawarehouse
  • SAS Clinical
  • Informatica
  • BO XI
  • BO DI
  • Teradata
  • Hyperion - Essabase
  • Hyperion - Planning
• Remedy
  • ARS Remedy
  • Help Desk, Changemanagement, CMDB
• Flex 3.0, Carigram Framework
• Coldfusion 8.0 MX
• PHP, MYSQL, JOOMLA

ARS Remedy / ITSM / CMDB Training : Course Details

Duration: 70 Hours Price : Contact Sales

Remedy/ARS Introduction:

• Components of Remedy ARSystem
• Discussion/Installation of ARServer, Approval, Assignment
• Details Discussion
• AR System
• AR System Admin Console
• ARS Permission & Access Control Discussion
• Centralizing Preferences

Workflow Discussion and Project:

• Designing and creating forms and fields
• Activelinks,
• Filters
• Escalations
• Advanced Field (table/tree, Attachment pool etc.)
• Managing Log Files (Server side/Client side)

Discussion/Installation Mid Tier

CMDB :

• CMDB Introduction & installation
• Detail discussion on CMDB

ITSM (Incident, problem , change and Asset) :

• ITSM Suit Introduction & installation
• Foundation Discussion
• SRM(Service Request Management)
• SLM(Service Level Management)